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We have a refrigerator that is two months old. After 7 days of no power, courtesy of Hurricane Irene, we now find Sears product is not working.

We call them up and the "best" they can do is send a repair man here a week from tomorrow. The CSR would not let me talk to a supervisor, was completely worthless in solving the problem, and only wanted to offer his apology. I don't want an apology, I need their product up and running sooner than 8 days. I will never purchase anything from Sears.

Their products are not made to last and their repair dept is understaffed.

Product or Service Mentioned: Sears Repair.

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This is the type of complaint that is unecesary. If your fridge went out because of a weather phenomenon.

Is it not LOGICAL, that at least 100 hundred other consumers around your area had the same problem and that is why it would take so long. CRY BABY!!!

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