SEARS WARRANTY DEPARTMENT SUCKS
Purchased weider pro from them and purchased insurance.Had them assemble the product to make sure it is properly done.
purchased it around March, not even a month after, the cable broke. Called them and were transferred from one person to another. They told us that they had to order the part and won't get here until end of June. Waited and follow up with them end of, and they told us that the part has not arrived yet and waited for another week.
No call from them, so we had to contact them again, and now we are told that a technician has to come to see the part, and if it is replaceable. This is so frustrating. We waited for 3 mos. to get it fixed and now we are not even sure if they can fix it.
We are stuck with a broken product and don't even know if we can get our money back.
Will never buy anything major again from sears.You would think that a cable is not that hard to find, why does it take so long to get the part ordered.
More Review Details
- Monetary loss:
- Product or service
- Warranty Department
- Review category
- Supermarkets and Malls
You May Also Like
- "I got my refrigerator deliver to my house but the handler is broken. They tell me is easy to go to the store to get exchanges . The..."
- "My wife and I decided to remodel our kitchen in the fall and winter of 2006-07. She purchased all new stainless steel appliances including a Sears Kenmore Pro double..."
- "I purchased a washer and dryer from Sears. I had to wait three weeks before delivery. On the date of delivery I was the first customer. The delivery team was..."
- "since October I've have had 5 people to see the water damage from the dish. attached are pictures and all have agreed the damage from the dish. the frustration is..."
- "On 1/22/17 I entered Walgreens pharmacy around 6:45. I gave the pharmacist my mothers prescription. She then informed me that they had stopped filling prescriptions. The prescription was on an..."
- "Just in case you're considering Champion for a new patio door, I'm here to warn you to find another brand of door in the landfill, and have it installed in..."
- "HORRIBLE CUSTOMER SERVICE!!! Bad attitude without any knowledge of hotel or policies! Housekeeping does not clean! Leaves dirty sheets on floor and when I informed front desk about the..."
- "I ordered two shirts and sweatshirts off of an advertised photo. What they delivered was not what was advertised. I called them on 2 October and received a claims #..."
- "I went in to Denny's on Hwy 395 in Adelanto, CA around 4pm today I ordered the chicken and rosted potatoes skillet. Upon my food arriving I took the first..."