I purchased a Kenmore Elite refrigerator on 11/07. Six months later it broke, their technician stated that it was not fixable.
I called One Source and was told that the model was discontinued and the sister model with EXACT same specifications would cost me $400 additional + tax and delivery. This was after the store saleman said it would be replaced at no additional cost, he supposedly set up a delivery -but never did. I was told he did not have authority to do this. They will not replace the refrig with the equal model or refund my money.
You a re better off with a mom and pop store.