I usually don't waste my time complaining. But this is really outrageously bad service, from everyone involved.
Repeated repair attempts. Inept technicians. Technicians who don't show up. Customer service people who stone-wall us and are really unhelpful, refusing to do anything to ameliorate the problem.
Four technician visits in a month to attempt to repair our dishwasher. It's still broken. They made mistakes and omissions every single time. They didn't do one thing right!!!
We bought the protection plan, and are not being protected. They also conveniently lose records when it's in their interest.
Do Not Buy From Sears!!! and if you do, know that their warranties are worthless.
Product or Service Mentioned: Sears Protection Plan.