Product: Sears Washer And Dryer Combination Repair Clear all filters (3 of 3 reviews match)
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thank goodness i took out the warranty Sears repair fixed the washer but the dryer is still broken since 3/6/18...still waiting for a part..it is now 3/31/18..i will never ever buy from sears again...i fell like kicking myself n the a**...i am constantly calling...
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1.3
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Sears Washer And Dryer Combination Repair
#1223421
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I purchased a Kenmore elite washer & dryer December 2016 & by April neither were working. It has taken 5 service appointments & I still don't have a working washer or dryer. I have made more than 3 dozen calls & spoken to people in many call centers around the world &...
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Anonymous
Anonymous

Welcome to sears service. Good luck and I would contact the bbb and the news media. Rochester NY

1.9
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Sears Washer And Dryer Combination Repair
I liked
  • We could research and price products online
I didn't like
  • We have recieved damaged parts
  • We can not get a repair person to come out with out canceling
  • Customer service has been unhelpful
#1088545
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Sears - Terrible

Long story short, washer not fixed, going on 3 weeks, Sears doesn't care, customer service is a joke, as well as the technicians and quality of the products. My clothes are getting ruined from laundrymats, I pulled a muscle in my shoulder from trying to wash laundry by hand and Sears doesn't care. So tired of hearing they are sorry. They are not sorry or else the problems would stop.
1.8
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Sears Washer And Dryer Combination Repair
#1074109
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