Product: Sears Washer And Dryer Combination Warranty Clear all filters (1 of 1 reviews match)

Sears Doesn't Do the Right Thing

I purchased a new Kenmore washer and dryer from Sears back in March of 2017. I purchased the extended warranty on the washer, but the sales guy coded it to the drier, by mistake. I still have his card and he remembers. He couldn't fix the mistake. Well, now the washer is leaking water, but Sears says, too bad; they could have moved the warranty if there was not a problem with the washer now; I should have lied and said the washer is fine! But I'm honest; Sears likes liers. That's how far honesty gets you with Sears. Now I'm stuck paying for a service call on something I paid for but Sears. Sears made the mistake, but won't fix it. Sears has lost a customer for life. I will never purchaes another product from Sears, EVER. No wonder they are losing money and closing stores.
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#1322577 Review #1322577 is a subjective opinion of poster.
Sears Washer And Dryer Combination Warranty
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

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