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Over a week ago I scheduled an appointment to service my washer for this Saturday between 1 and 5pm. (dispatch 308788742)

Stayed home from 12 to 6, no one showed up, no one called me.

Sears claims that they were at my house but nobody was in, which is a lie.

No apologies for wasting my Saturday, instead Sears offers another appointment 16 days from now.

Horrible, horrible service and dishonest employees. Stay far away from this place.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of washer. Sears needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned washer in their reviews. You may find this information helpful for further shopping at Sears.


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Hi there,

We regret to hear your service appointment was a no show.We can certainly look into sooner available appointments for you.

Please feel free to reach us on one of our social channels so we can best assist you going forward: 

• Sears Facebook:

• Sears Twitter:

  Both channels are moderated from 8am-8pm Monday-Friday and Saturday-Sunday 8am-6pm CT to happily assist our member's with any issues they may have!    Thank you, SearsCares

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