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Sears - The worse warranty ever ! Don’t buy it!

Sears - The worse warranty ever ! Don’t buy it!
Sears - The worse warranty ever ! Don’t buy it!
Sears - The worse warranty ever ! Don’t buy it!
Sears - The worse warranty ever ! Don’t buy it!
I purchased a washer machine and the master warranty, I end up that I need a service because the water pump broke still under the term of the warranty, sears taking 2 weeks to repair because they are waiting for the part coming from the manufacture and they won’t use the parts that have in stock , this is the worse warranty that money can buy it! I will never buy anything from dear ever again
1.1
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Exchange, Refund and Cancellation Policy
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Product
Sears Washing Machine Repair
#1421618
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I had a technician come on oct 9th of this year- havenot heard a thing since- called today 10-29-18 to be told the parts and service were cancelled on both my washing machine repair and my furnac e repair scheduled for 11-1-18 WHAT IS GOING ON?????? I HAVE A 4 YEAR OLD...
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Product
Sears Washing Machine Repair
#1390654
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The technician left my house mad because we told him he was incompetent, and now refuses to return and Sears Repair won't find another technician. WTH Sears!! My washer is leaving lint on all my clothing. I have cleaned it with detergents, and using the clean on the...
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1.0
Product
Sears Washing Machine Repair
I didn't like
  • Warrant is useless
  • Runaround
  • Never do business again
#1390622
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I will never buy anything from sears again. The last washing machine we bought (Samsung) lasted 1 year and 2 months. I don’t blame sears for that part. But their repair service was the worst - basically farmed out to a 3rd party vendor that’s a remote call center...
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1.0
Product
Sears Washing Machine Repair
#1377738
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Of course, the repair man said it was damaged and the machine could not be fixed. Now, it is over a month. Mom is 85 and TIRED. Going to the laundromat is very hard for her. SEARS just doesn't care. No one speaks English, I can't get a straight answer. I wouldn't buy...
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Anonymous
Anonymous

Here is a list of local management to contact, Tom 716-570-1391, Mike 518-331-2341, Lisa 585-455-1711, Darlyene 585-424-0912, Mark 716-536-0159, Bob 716-866-8105, Barb 585-274...

1.0
Product
Sears Washing Machine Repair
#1372957
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Had a broken washer, called sears to fix it. Was told i could use the machine untill the parts came in. I went to use it three days later and it wouldn't drain. The diagnosis was for unbalanced load. Now it wont drain. Called and cancelled the order and of course the...
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1.1
Product
Sears Washing Machine Repair
#1371624
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I contacted Sears Home Services to repair an LG washer that I purchased at Sears within the last 2 years. The technician that arrived was more interested in trying to sell me a warranty than repair the machine. He diagnosed the leak as a cracked plastic tub...
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Anonymous
Anonymous

Here is a list of local management to contact, Tom 716-570-1391, Mike 518-331-2341, Lisa 585-455-1711, Darlyene 585-424-0912, Mark 716-536-0159, Bob 716-866-8105, Barb 585-274...

h.kitchener
h.kitchener

If you buy appliances in the basic, no-frills model all you do when something breaks and you cannot fix it is to buy another. You are ahead in the long run both in time and mo...

1.9
Product
Sears Washing Machine Repair
I didn't like
  • Sears home services customer service
#1362981
Reply to reviews
Many additional calls and wait times have been omitted from this posting. We have been long time users of Sears. It is not hard to understand why the company is doing poorly. Incompetence, lack of customer service, and poor process management are leading contributors..
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Product
Sears Washing Machine Repair
#1362457
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HOWEVER if I purchased the Sears Home Warranty I would only pay the $75 deductible and all parts and service would be covered. He said I could simply call and cancel it the next day or pay the $49/mo and have all the other appliances in my home covered the same way....
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Anonymous
joy iodice

I totally agree. We are experiencing nothing but grief from them.

Product
Sears Washing Machine Repair
#1360486
Reply to reviews
He started to remove the back, operating panel, they are talking ' pump not working'. I walked away mad and came back crying! I said enough. Two dryers and three washers, brand new and not working. I want my money back! I found out Sears LG are made in Korea and not...
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Product
Sears Washing Machine Repair
#1349795
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