Product: Sears Washing Machine Repair Clear all filters (0 of 35 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Sears came to do a washing machine repair 8 months ago. The part they replaced was not installed properly which caused more problems. They returned in June to fix the problem but needed a part which is on backorder. They will not call me back. Whenever I call their...
Read more
Product
Sears Washing Machine Repair
#1341002
Reply to reviews
my Sears Kenmore washer, which is under warranty, needs a repair/parts. i was informed by the Sears' contractor that the part will not be available for over 2 weeks. this is not acceptable. sears service centers are totally unapologetic, telling me that if the part is...
Read more
2.2
Product
Sears Washing Machine Repair
I liked
  • Back when they knew how to take care of their customers
I didn't like
  • Abominable customer service
  • Indifference
#1302828
Reply to reviews
The only reason I didn’t give sears zero stars is because the app won’t let me. This is the worst service I have ever experienced!!!!!! I have called numerous times to get my washer repaired. They have canceled twice and I have taken off of work. They have no regard...
Read more
Anonymous
Regberg

I'd gladly trade your "nightmare" for mine. You need to realign your priorities and realize that your problem is a common one. It is a simple mechanical failure, likely out of...

1.0
Product
Sears Washing Machine Repair
#1247712
Reply to reviews
I will never purchase another item from sears again and will inform all my friends in the reason why. I should have knowen better as years ago i ran in to the same problems with repair and in billing , now i have to fined a local repair service and deal with some one...
Read more
1.0
Product
Sears Washing Machine Repair
#1247191
Reply to reviews
I purchased several Sears appliances for my kitchen in May of 2016. Feb. 26th my front load washing machine broke. The error code indicated that it was the door lock. Fast forward to April 29th, 2018 the service tech (a subcontractor) that Sears sent out under the...
Read more
Anonymous
Anonymous

Sears is a joke, contact the bbb and your local news media it will get you fast results. Rochester NY

1.3
Product
Sears Washing Machine Repair
I didn't like
  • Customer service and the use of su contractors
#1243873
Reply to reviews
Case was opened to replace when technician determined it could not be repaired. Sears replacement Specialist Debbie left me a message today (4/27/18) basically saying {{Redacted}}. This company needs to really go bankrupt and out of business. SEARS!!! HORRIBLE...
Read more
1.0
Product
Sears Washing Machine Repair
#1242677
Reply to reviews
After I got fed up with their contracted service, I demanded to get a Sears technician. 2 Weeks ago the last technician told us he was ordering a new control panel. I called to follow up on it today (1 week and a half later) and I was told that technician said my...
Read more
1.0
Product
Sears Washing Machine Repair
I didn't like
  • Useless customer service staff
#1239458
Reply to reviews
I’ve been trying to get washer fixed had warranty for washer at the time sears technician waited for my warranty to run out to say nothing wrong with washer Thats not true my washer made my clothes smell Stretched out my Victoria Secret my clothes fated from turning so...
Read more
Product
Sears Washing Machine Repair
#1235059
Reply to reviews
I was never told about a 90 day warranty, when the technician came out to service the washer the water pipes were frozen so he said when the problem was fixed for me to call so Sears could come back out to service my washer. In doing this now I'm being told that I have...
Read more
1.0
Product
Sears Washing Machine Repair
#1230859
Reply to reviews
My washing machine been out for four weeks I have to wait an extra week now to for them to come and actually fix it and one repair man that came to fix the wash machine today told me to call Sears and see what kind of warranty I have so I can be able to get a free gift...
Read more
Product
Sears Washing Machine Repair
#1220430
Reply to reviews