Product: Sears Washing Machine Repair Clear all filters (0 of 46 reviews match)
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The company doesn't follow through with anything....the left hand does not know what the right hand is doing and the customer get blindsided.....awful company...thats why they are in trouble... We have been waiting almost a month for a washer to be fixed and they keep...
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Anonymous
Anonymous

Completely agree. Just spent three hours over the last two days trying to get somewhere with a “manager” that didn’t listen to a thing I said. Kept asking me things I had alre...

Product
Sears Washing Machine Repair
I didn't like
  • Service or the quality
  • Poor quality workmanship
  • No care for customers and horrible customer service
#1279454
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The only reason I didn’t give sears zero stars is because the app won’t let me. This is the worst service I have ever experienced!!!!!! I have called numerous times to get my washer repaired. They have canceled twice and I have taken off of work. They have no regard...
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Anonymous
Regberg

I'd gladly trade your "nightmare" for mine. You need to realign your priorities and realize that your problem is a common one. It is a simple mechanical failure, likely out of...

1.0
Product
Sears Washing Machine Repair
#1247712
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I will never purchase another item from sears again and will inform all my friends in the reason why. I should have knowen better as years ago i ran in to the same problems with repair and in billing , now i have to fined a local repair service and deal with some one...
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1.0
Product
Sears Washing Machine Repair
#1247191
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I purchased several Sears appliances for my kitchen in May of 2016. Feb. 26th my front load washing machine broke. The error code indicated that it was the door lock. Fast forward to April 29th, 2018 the service tech (a subcontractor) that Sears sent out under the...
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Anonymous
Anonymous

Sears is a joke, contact the bbb and your local news media it will get you fast results. Rochester NY

1.3
Product
Sears Washing Machine Repair
I didn't like
  • Customer service and the use of su contractors
#1243873
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Case was opened to replace when technician determined it could not be repaired. Sears replacement Specialist Debbie left me a message today (4/27/18) basically saying {{Redacted}}. This company needs to really go bankrupt and out of business. SEARS!!! HORRIBLE...
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1.0
Product
Sears Washing Machine Repair
#1242677
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After I got fed up with their contracted service, I demanded to get a Sears technician. 2 Weeks ago the last technician told us he was ordering a new control panel. I called to follow up on it today (1 week and a half later) and I was told that technician said my...
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1.0
Product
Sears Washing Machine Repair
I didn't like
  • Useless customer service staff
#1239458
Reply to reviews
I’ve been trying to get washer fixed had warranty for washer at the time sears technician waited for my warranty to run out to say nothing wrong with washer Thats not true my washer made my clothes smell Stretched out my Victoria Secret my clothes fated from turning so...
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Product
Sears Washing Machine Repair
#1235059
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I was never told about a 90 day warranty, when the technician came out to service the washer the water pipes were frozen so he said when the problem was fixed for me to call so Sears could come back out to service my washer. In doing this now I'm being told that I have...
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1.0
Product
Sears Washing Machine Repair
#1230859
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My washing machine been out for four weeks I have to wait an extra week now to for them to come and actually fix it and one repair man that came to fix the wash machine today told me to call Sears and see what kind of warranty I have so I can be able to get a free gift...
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Product
Sears Washing Machine Repair
#1220430
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I am stunned at the incompetence of Sears service. I have protection agreements on my washer and dryer. My washer needs service. I call on march 11th to get an appointment. I can't get one until March 20th. Then today they call and cancel my appointment and try to...
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Anonymous
Anonymous

It is providing for your local repair company’s. Keep your money local and use a reputable repair company. Rochester NY

h.kitchener
h.kitchener

You shouldn't be "baffled" as Sears has some financial problems and is closing stores nationwide of late. It's not a good idea to buy much of anything from Sears anymore. Appl...

1.9
Product
Sears Washing Machine Repair
#1211289
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