Product: Sears Washing Machine Repair Clear all filters (0 of 57 reviews match)
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He started to remove the back, operating panel, they are talking ' pump not working'. I walked away mad and came back crying! I said enough. Two dryers and three washers, brand new and not working. I want my money back! I found out Sears LG are made in Korea and not...
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Sears Washing Machine Repair
#1349795
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Sears came to do a washing machine repair 8 months ago. The part they replaced was not installed properly which caused more problems. They returned in June to fix the problem but needed a part which is on backorder. They will not call me back. Whenever I call their...
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Sears Washing Machine Repair
#1341002
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Type your messaOn or about August 1, 2018, my husband Alberto Gonzalez contacted the service department for our Washing Machine and Dryer; We scheduled an appointment for 10 days later today, Monday, August 20th, 2018. The technician arrived on time but was un prepared...
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Sears Washing Machine Repair
#1334178
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Sears had another company come out and look at my washer ,i have been calling for2months an have been giving the run around tell they wanting for some information an said they did get in touch with maven appliance i call Sears at least 20 times or more ,Sears isnt true...
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1.5
Product
Sears Washing Machine Repair
#1317875
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Told to physically go to Sears & ask for a new one. That took another 2 hours. 4. New washer arrived. The installer was extremely nice & told me that their was nothing wrong with the washer, but the first installer installed it wrong. 5. NEVER RECEIVED A BILL NOR...
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1.0
Product
Sears Washing Machine Repair
I didn't like
  • Customer service
  • Repair service
  • 414
#1312019
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my Sears Kenmore washer, which is under warranty, needs a repair/parts. i was informed by the Sears' contractor that the part will not be available for over 2 weeks. this is not acceptable. sears service centers are totally unapologetic, telling me that if the part is...
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2.2
Product
Sears Washing Machine Repair
I liked
  • Back when they knew how to take care of their customers
I didn't like
  • Indifference
  • Abominable customer service
#1302828
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I’ve had a warranty with Sears for my Kenmore Elite washer, and have had a couple repairs done. I’ve NEVER had such bad service, for pretty much anything! Appointment was scheduled for Tuesday July 3rd with a 8am-12pm window. I requested text communication. No...
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Anonymous
Therazorgirl

What is an appointment for if not to guarantee that your issue will be addressed at a certain time? People like this manager are the reason that Sears is losing a lot of its b...

Et_Tu_Brutae.User
Et_Tu_Brutae.User

One of the things that you can do is to file a complaint with consumer-action.org, and have media attention brought to your situation. Your issues are of a MAJOR CONCERN, both...

1.0
Product
Sears Washing Machine Repair
#1298450
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I bought a washer alone with sears protection plan in 2015. My washer stop working on April 18, 2018. April 19, 2019 I filed a complaint. Representative scheduled for a repair man to come on April 22, 2018. No repair man showed up. They called again and said...
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1.0
Product
Sears Washing Machine Repair
#1295583
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Sears, I have been waiting 9 days for you to fix a repair that I have already paid for. Your company is the worst to deal with, I have spoken to over 12 people and each one is more rude than the one before them. Tried to call the cooperate office and two people who...
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1.0
West Dundee, Illinois
Product
Sears Washing Machine Repair
#1290124
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Resolved
being a Sears customer for over 50 years and refraining thousands of customers to Sears for products and service now they can’t take care of their own customers . I have been on the phone with Sears every day since 19 June trying to solve a problem that their...
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1.0
Product
Sears Washing Machine Repair
I didn't like
  • No customer service
  • Customers service
#1288336
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