Product: Sears Washing Machine Repair Clear all filters (18 of 18 reviews match)
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I called Customer Service and the girl could not understand what the error was and hung up. I called the next day, they still did not see the error, but they offered me a $10 gift card. I refused because I did not want to spend more money at a Sears Store. I wanted my...
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Sears Washing Machine Repair
#1004413
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Sears - Worst Possible Experience re: Washing Machine Repair/Replacement
Sears - Worst Possible Experience re: Washing Machine Repair/Replacement
Sears - Worst Possible Experience re: Washing Machine Repair/Replacement
Sears - Worst Possible Experience re: Washing Machine Repair/Replacement
Sears - Worst Possible Experience re: Washing Machine Repair/Replacement
Sears - Worst Possible Experience re: Washing Machine Repair/Replacement
Sears - Worst Possible Experience re: Washing Machine Repair/Replacement
Bosch Washing Machine under Sears Maintenance Agreement - washer is likely 10 years old, the main bearing went out just after Thanksgiving (November) 2016 - unable to use washer until repaired or replaced. 1st service: Dec 12, repair guy at house just long enough to...
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1.0
Product
Sears Washing Machine Repair
I didn't like
  • Sears maintenance contract -worst experience ever
#993413
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Called Sears back it took another week to get a second repair man this time A&E to come out and rediagnos the problem. He made an appointment to come and put on the parts he ordered on Jan 5th 2016 between 8 and 5. By 3pm no call and no repair man called Sears...
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h.kitchener
h.kitchener

The bottom line is that no one should buy a Sears product ever again, given the current state of their "customer service" unreliability. I see Stanley products is now going to...

1.0
Product
Sears Washing Machine Repair
#988022
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I own a Kenmore Elite front-loading washer and dryer pair. The washer stopped working and was making a horrible sound when I tried to use it. Upon disassembling it, I found that the "spider assembly" - the piece that connects the main shaft to the stainless steel...
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1.0
Product
Sears Washing Machine Repair
I didn't like
  • Warranty
  • Customer servic
  • Lack of product support
#986280
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I purchased a stackable one-unit washer dryer in October 2015 from Sears with the standard one-year warrantee. Several months after purchase it required a service call and supposedly the problem was fixed. Several months later the EXACT SAME problem recurred -- and...
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Anonymous
Anonymous

A warranty is like insurance,when you dont have it nothing can be done about it.

1.9
Product
Sears Washing Machine Repair
#951227
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I purchased a kenmore front laoder washer and dryer along with the pedestals 4 years ago total purchace price $2,500 the hinge on the door has broken i had sears repair come out they said that the machine is un repairable due to the parts are no longer being made for...
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Chester, Vermont
Product
Sears Washing Machine Repair
#947208
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Sears repairmen, 2 of them, said it was a manufacture defect. The washer stopped spinning. Have a service warranty on it. Sears repair has been out 7 times. This morning 8/2/16 I had an appointment from 8-12 ... no one called or showed .. i called .. they said...
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WP2008
WP2008

Hi gon2train,We are very sorry for the continued frustrations with your appliance. Unfortunately, we are unable to provide you with any additional support. Any further concern...

1.0
Product
Sears Washing Machine Repair
I didn't like
  • Missed repair calls
#893395
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