Sears Water Softener Repair Reviews

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Have a Kenmore water softner. It broke down. I still have water in home so no big deal. I call sears for repairs. Repairman comes out. Finds problem and says he needs to order a part. So I pay the man up front. I have an appointment for next week. An hour later after he leaves I go to wash my hands, I have no water at all. I spend the next 6 hours calling sears trying to get someone back to get water back on. You end up calling the Phillipines...
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