152 views
New Reviewer
0 comments

When communicating online regarding the status of an order, I received an e-mail in return from the Sears webmaster. I had asked where was the bathrobe I ordered. The return e-mail said, "Look in the bathroom, you ***!!!"

After trying to complain by phone, and talking without results to several people, I am writing this tonight, and tomorrow will cancel my Sears account.

In an economy where businesses struggle to keep and serve customers with respect, it is appalling a large, well established store like Sears cannot offer any satisfaction after this kind of treatment. Not even an apology.

Location: Fairhaven, Massachusetts

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Sears Reviews

  1. 1826 reviews
  2. 607 reviews
  3. 362 reviews
  4. 109 reviews
  5. 40 reviews
Sears reviews