12.1K views
52 comments

Went to sears to use the "why not lease it" program to get a new computer. The store had 5 of the crappiest laptops in stock, with none on display, just placards telling you the vaguest idea of what each product included.

Employee advised that I could only use this program with products in the store; nothing else could be ordered or otherwise selected. When I told him that what was on display was not really useful or desirable, and that they represented some if the lowest rated products but with jacked up prices, he tried to tell me that they were "for students". I have been a student for quite some time, so I can tell you from experience that these products were NOT what any reasonable student would choose.

Basically, this program is intended to rope desperate people into buying substandard products at inflated prices ( plus the lease companys fee!!!)Just save up and go almost anywhere else. Please believe this is not a square deal.

Location: Camden, New Jersey

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Honestly a lease is like a lease on a car but it has early purchase options and at a discount other wise itโ€™s a standard fee at least a lease from sears and Kmart have no penaltyโ€™s for paying it off early i donโ€™t understand why itโ€™s so hard to understand but maybe the Associate didnโ€™t explain it properly honestly always do research on what your signing up for and make sure you understand everything clearly... kcb a former employee for sears hometown stores

Guest

I will never buy anything from Kmart why not lease it again they don't keep their word one puts it on another but neither do anything

Guest

I attempted to cancel a purchase immediately after. Didn't even leave the sales desk.

It was a stove. Found I was given bogus info from Lease It agent. Cannot get my initial lease payment back . They finally agreed to send it but even though they received immediate payment I am getting a damned check in a 7 to 10 business .

B.

S. They are in a hurry to get YOUR money but in no hurry to refund it.

Guest
reply icon Replying to comment of Guest-1469562

Did you ever get your refund? Thatโ€™s about where Iโ€™m at now and debating on having my bank reverse the charge.

Guest
reply icon Replying to comment of Guest-1477940

I cancelled my lease immediately as well and havenโ€™t received my initial payment back... itโ€™s been 20 days. Customer Service is absolutely horrible.

Guest
reply icon Replying to comment of Guest-1469562

I ordered a stove as well through the why not lease it program on July 3rd and told the stove would be to delivered to the store on the 18th. The 18th come and was told it would be another 2 weeks so I canceled my order on the 18th of July and I am still waiting for a refund and it is now sept 10th 2018 oh and they are still trying to take payments for a product I dont even have. FURIOUS WITH SEARS AND WHY NOT LEASE IT!

Guest

You might be right kid about the laptops but 36 dolars a month for a table saw and a 14inch band saw at a reasonable price is no joke and theu are both craftsman which are known higher level tools and they have good priced hand tools as well that are backed with lifetime warranties boo hoo if they sale *** laptops go cry to mommy next time before you slam a whole syore for having a bad electronics section

Guest
reply icon Replying to comment of Guest-1270116

Fee bucks a month towards renting something. You are told in the stores that at the end of 5 months you own the products.

This is not true in the least.

You pay to lease them then you can buy them for almost the full cost. It is a scam.

Guest
reply icon Replying to comment of Guest-1343052

Miss Leggsย toย Anonymousย less than a minute ago

I've had a similar bad experiences with them. Call the Federal Trade Bureau to Complain 187********

Reply

Sayan Wua
reply icon Replying to comment of Guest-1343052

I agree i got a $300 bed. I was told I owed 9 payments of 51.00 which i paid every 2 weeks on time.

After my 9 payments. I noticed a 10th payment come out my account. When I asked why they told me that Dont own the product and i can pay $350 to buy it out. I thought that was why I had 9 payments of $51.00.

So i asked if i did not buy out. Would i owe $102 a month for the rest of my life and was told.

Yes. This is crazy.

Guest
reply icon Replying to comment of Guest-1701009

What is the bathroom policy at Sears? Also, what is the backpack policy?

Guest
reply icon Replying to comment of Sayan Wua

Come experience the sleazy side of Sears.

Guest

It is completely a scam we did this and ended up with them taking money out of an account for a year for 400.00 worth of merchandise. My brother in law ended up paying 2000.00 for a 500.00 TV. Hey if you can do this and get by with it we are in the wrong profession.

Guest
reply icon Replying to comment of Guest-1236375

You should have closed that account the month they started taken out if you were being charged like that..

Guest
reply icon Replying to comment of Guest-1236375

Miss Leggsย toย Anonymousย less than a minute ago

I've had a similar bad experiences with them. Call the Federal Trade Bureau to Complain 187********

Reply

Guest
reply icon Replying to comment of Guest-1236375

To be fair itโ€™s clearly spelled out. There is nothing illegal or misleading about the sears leasing program.

Itโ€™s the deadbeat consumers with terrible credit that donโ€™t read the fine print and before you tell me โ€œno it doesnโ€™t say thatโ€ I reviewed their leasing terms and it most certainly spells out how much it could cost you in the end. People want to blame sears but in the end theyโ€™re so hyped to get the product they want for weekly payments they donโ€™t look further into the actual terms.

Guest

I have used Why not lease it 4 times now and I have NEVER had a negative issue. First READ THE CONTRACT IT IS A LEGAL BINDING DOCUMENT.

INSPECT YOUR MERCHANDISE BEFORE YOU ACCEPT DELIVERY, THIS IS YOUR RESPONSIBLITY NOT THE STORE OR WNLI. They are in business to make money not to give everything away because people don't read what they sign. Yes if you keep the item on a monthly lease for the entire term you will pay a fortune. Just like a car you finance it for a LONG time and it depreciates and breaks.

If you don"t make payments they are going to call and call and then repo it if you do not pay what the contract you signed says. Welcome to the USA. I got a 4k kitchen aid refrigerator at the Sears outlet here for less than a thousand dollars, made the first payment then the 5 required, called 30 days before last payment was due and got the buyout amount. Then just paid it off.

No issues at all. Did this 3 more times with major appliances with the same result. The amount I saved was incredible.

Now waiting for Sears to put their riding mowers on sale and will do it again.

Guest
reply icon Replying to comment of Guest-1132530

Same here, used it before and they are very nice everyone I've called. They even reversed a automatic draft for me because of an error.

Guest
reply icon Replying to comment of Guest-1132530

The issue is the stores lying about how the plan works. As far as reading the contract, I wasn't shown one before I did the program, were You?

I didn't realize how bad this program was until I went and made a second purchase and started reading the receipts on the way home. Legal or not, it's not right

Guest
reply icon Replying to comment of Guest-1343054

Miss Leggsย toย Anonymousย less than a minute ago

I've had a similar bad experiences with them. Call the Federal Trade Bureau to Complain 187********

Reply

View more comments (32)

Sears Reviews

  1. 1826 reviews
  2. 607 reviews
  3. 362 reviews
  4. 109 reviews
  5. 40 reviews
Sears reviews