I bought a dress in November. It didn't show up until January.
I sent it back because it didn't fit. I sent it with all the packaging via UPS. I lost my tracking number but didn't think that was a big deal because I used their return label. Sears says I have to show my tracking number to prove I sent it back.
I called UPS and they can't track numbers by your name and they can't help me. Sears says it was a second vendor that was getting the merchandise and they don't know if it was returned to them.
Reason of review: Pricing issue.
Monetary Loss: $92.
Preferred solution: Full refund.
Sears Pros: Price.
Sears Cons: Refusal to refund.