Rockaway Park,New York
Not resolved

Puchase a side by side frig and have them haul away my old ones. They offer free delivery andhual away if I open a Sear credit card so I did what they suggested.

Then they said next day delivery will cost an additional thirty dollars, I didn't mind so I sign all the paper work and waited for a confirmation call from Sears. Never came so I had to call them to find out the time of the delivery for the next day. I waited for the delivery which was scheduled for 10:45am to 12:45pm. Time past and no delivery.

Call delivery department, they said the guy were there but someone told them it was the wrong address. I was on the phone with those *** or liers for a total of 8 hours to see if I could get my delivery which I paid the additional fee. No use.

So I went to Bestbuy and got my frig in two with free shipping and haul way. Beware of Sears and their lies.

Product or Service Mentioned: Sears Credit Card.

Reason of review: Poor customer service.

Monetary Loss: $1000.

Preferred solution: Let the company propose a solution.

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