I have had the worst experience of my life dealing with sears. My 3,000 kenmore elite stove break 4 times in 5 months.
I went a month without a stove because I spoke with 8 different about where the part was and got 8 different answers. It was finally "fixed" and I was told many times if it breaks again it would be replaced. 5 days later it broke. We waited 3 days for a guy to look at it and I expected it to be replaced like I was promised but they said it now needs to break a fourth time.
I was in tears out of frustration with them. They countiusly hung up on me and the repair guy himself.
Ordered another part n it still didn't work. We got to ordered another on finally and the guy was Suposed to deliver it today between 3-7 and is 10:00 and now call and no stove.
Product or Service Mentioned: Sears Repair.
Monetary Loss: $3.