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Just got of the phone for service repair, wanted to make a service appointment to fix my Kemore 500 series, and was told that there was no service in my area, As big and as long you have been in operation that is very hard to believe. I will never purchase another item from sears again and will inform all my friends in the reason why. I should have knowen better as years ago i ran in to the same problems with repair and in billing , now i have to fined a local repair service and deal with some one that may or may not beable to repair or fix the problem.

Reason of review: Poor customer service.

Preferred solution: Service your product.

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