Here I am sitting at home waiting for the service repair person to show when Sears calls to say they are not coming and they cant reschedule for 9 days. Sears does not think it would have been better timing to call before the service was schedule and they also think the email confirmation was a tenative not a commitment.
Last time I will use these guys. They cost me half a days vacation and do not think they shoudl have to make up for the imposition.
I will not reschedule as I can not ever be sure they will come.
Monetary Loss: $1000.