I bought a refrigerator, dishwasher, stove and microwave from Sears 1 1/2 years ago.Three months ago, the frig began to malfunction.
It would not stop making ice. I emptied ice tray daily for a couple of months when frig started leaking water onto my new wood floors. I called for a repairman & was told I cou;dn't have anyone for 3 weeks. He came today, fixed the problem in ine hour and charged me $204.
I protest that this should not have happened to a new refrigerator in the frst place and if it di, a repairman should have been available within a few days and I protest the exorbitant cost. Also. in spite of the fact that I moved my refrigerator away from the wall daily to clean up leaking water, my new wood floors are discolored due to the water.
Shoddy merchandise and terrible service.I would not recommend Sears to anyone.
Reason of review: Poor customer service.
Preferred solution: Full refund.