Not resolved

I bought a refrigerator, dishwasher, stove and microwave from Sears 1 1/2 years ago. Three months ago, the frig began to malfunction.

It would not stop making ice. I emptied ice tray daily for a couple of months when frig started leaking water onto my new wood floors. I called for a repairman & was told I cou;dn't have anyone for 3 weeks. He came today, fixed the problem in ine hour and charged me $204.

I protest that this should not have happened to a new refrigerator in the frst place and if it di, a repairman should have been available within a few days and I protest the exorbitant cost. Also. in spite of the fact that I moved my refrigerator away from the wall daily to clean up leaking water, my new wood floors are discolored due to the water.

Shoddy merchandise and terrible service. I would not recommend Sears to anyone.

Reason of review: Poor customer service.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Oct 03, 2014.
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