So I bought a fridge from Sears before I bought my house in july of 2014 I had no water hook up in the basement for a few months so I cancelled my automatic reorder on my walter filters and then final
ly I got water hooked up and ordered filters on my debit card so somehow they put me back on auto reorder and of course I didn't know they did so citi card starts calling me on a twice daily function so I thought I made a mistake so I paid some money to them I found out they were sending it to the apartment at that time I hadn't live in for over two years so I called and was transferred at least four times made multiple calls to get it resolved then 3 months later he we go again at this point I was treated like a criminal and made multiple calls again to be transferred many times and told I had to prove I paid for the stupid waiter filter with my debit card ok so finally it got resolved but at that point I cancelled my sears card I had for over 20 years and the young rude man said you can never apply for another card which two days later I got a Sears Master Card which I of course cut up because I cancelled my card so yesterday I got another bill from sears for another water filter which I didn't receive because my forwarding order expired a long time ago so I am going to file a dispute with fair credit reporting because they ae definitely in violation of the fair credit act
Product or Service Mentioned: Sears Credit Card.
Reason of review: Poor customer service.
Preferred solution: i closed my card after 20+ years been harrassed my citi card on a daily basis for months I want to sue sears for the stress you have caused me.