Was sold a $100 Clarisonic brush through sears.com. When the item stopped working, we contacted Sears.
We were told it was a 3rd party dealer (sorc marketplace) and to contact them. They were unresponsive. Contact Sears again who says to contact manufacturer. Manufacturer confirms that the item was a fake.
Back on the phone again for hours today with Sears trying to get them to own up to the mishap. Credit card statement reads Sears. Currently on the phone with my local Sears store who may be coming around on refunding the item. Very disappointed.
Will never do business with Sears (or sister store Kmart) again. Despicable.
Product or Service Mentioned: Sears Credit Card.
Monetary Loss: $100.