Not resolved

I bought snowblower model 247.886910 which has a built in headlight in the handle assembly and retails for $1099.00.I used it the first time it snowed about 5 days later and found that the headlight did not work.

Upon further inspection the bulb and wiring is missing and there is just a hole where you would screw the bulb into. I spent hours on the phone multiple times, sent them pictures of the built in headlight and there final answer was this model does not come with a headlight. I then opened a BBB complaint and there first response is the same answer...this model does not have a headlight. I just sent them a response along with the pictures again.

This is ridiculous. After reading online it appears other people have had the same issue with this model. I want a snowblower with a working headlight and for sears to say it doesnt have one when it clearly does, instead of offering to send out a repairman or swap out my blower for another unit they just keep saying it doesnt have a headlight.

I will see what their next BBB response is.All along, I have asked that I either have someone come out and get the headlight working, or deliver a replacement blower with a working headlight.

Review about: Snowblower Warranty.

Review #221910 is a subjective opinion of a user.

Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Sears?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
That Dash Assy.with Headlight Lens may be used on other Units that have the related wiring Harness and Engine Lighting Coil,Appears that Model was not designed to illuminate.They should have used blank filler piece instead of Lens if that was the case.Check illustrated Parts in Owners Manual.If Parts not listed they are not part of that Machine

You May Also Like

"NEVER WILL BUY ANYTHING FROM SEARS AGAIN. After supporting a local (ILLINOIS) company for years, our family has made a decision to never shop at SEARS again. The customer service..." Read more
"This refrigerator is quite cheap, but don't this let the price fool you. The quality of the stainless steel is the worst. After 3 months since we purchased it, front..." Read more
"On December 30th 2014 i called you as the TV i bought and had taken out the extended warranty on was having issues. Turning itself on and off mid show,..." Read more
"On August 1st I was washing some sheets. The machine became unbalanced and instead of turning itself off, exploded, took out part of the wall, took out the dryer next..." Read more
"this photo is taken by ladder yesterday/tonight (24-3-2017) on timebucks right now. I'd really wanna ask you guys, how to earn 37.835 in timebucks, when timebucks does not count in..." Read more
"I am writing a review for Direct Express prepaid debit for Government Benefits. I had read hundreds of dissatisfied consumers. I had unauthorized activity on my card, my claim was..." Read more
"Last year I found out I have celiacs disease, and immediately went on a gluten free diet. I am so glad I have a friend that educated me on what..." Read more
"This man is a sexual predator he known to take women rob them and leave them helpless sometimes takes to another town. He preys on young singles mothers usually in..." Read more