The store I go to is in Pell City Alabama. I ordered a part and they told me I would get it in 5 to 7 days.............I have not got the part. (part ordered and paid for on 3/11/09)
I went to the store at 9AM today and the only guy that was there told me that he could not help me and the Manager would be there at 9:30 am.........ok I waited till 10am no ne showed up. Is this the way you run a Sears Store? if so it will be last time I do business with Sears.
If you have posted that store opens at 9AM then why is it not ready to searve at 9AM.......maybe you need to change the sign to "we open when we get ready"
You have no business being in Business.