State: South Carolina City: Columbia Clear all filters (8 of 5261 reviews match)
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Just had a range delivered. I had spoken to Sears about wanting to exchange the 4- for a 3-prong power cord, and was told that I had to wait for it to be delivered before I could return it. So, I purchased a 3 prong cord - thankfully since they did not deliver a cord....
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#883241
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Bought an item for hubby for Christmas. (on-line) The price went down but since it is past the 7-days of purchase they will not refund the difference. I can however, take it back to the store (it is a LARGE item) and re-buy it at the lower price ~ crazy!! Just give...
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Anonymous
Anonymous

UPDATE: nothing to update Sears never replied to my emails ~ even corporate! Shame, shame!

3.5
#736407
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Sears Two Notch Road Columbia SC (Appliance Department) Employees sitting talking. Long wait for someone to come over to assist me. I selected an appliance in a large box. I had to get it to the cash register. When transaction was completed, was asked if I was...
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2.6
I didn't like
  • Service received in store
#697096
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On 10/26/2006 purchased 2 40 gallon Kenmore water heaters to replace two 16 year old water heaters that were under my house. The new Kenmores had 6 year warranty on them and I installed them myself. On April 11 2012 1 of them burst. I called customer service and they...
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#358865
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We had sears home service (SHS) install a brand new 5,000 Heat& Air unit July 2009. In April, we turned the unit from heat to A/C and it did not work. After several repair calls ( some of which were no shows by the repairman, unsuccessful repairs, accusations that...
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Anonymous
No Satisfaction

Amen! I\'ve had nothing but headaches dealing with Sears. They stink on ice!

#255767
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My fiance and i went to sears in New Jersey to buy a mattress for our apartment in Greenville South Carolina on July 6 because they were having a great sale. We found the perfect mattress and the sale made it a such great deal, so we thought... We told them we were...
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Marivera521
Marivera521

Well Sears is awesome... Not... Got a phone call today july 30 that the mattress delivery has been cancelled and pushed back to august 6. So a month after purchasing the mattr...

#250822
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I have attempted on 2 different occasions to resolve a problem that I have with a $1,000.00 product I purchased from your company directly, online and had delivered. The product is your Top-of-the-Line foam mattress, Queen size #5610, Imperial #64003, manufactured...
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marleasg
marleasg

John, It is geniuses like Rob that are the problem. How can a mattress that is nearly new not be defective??? The magic 1 ½ “ is part of the scam. The cover will pull up...

Anonymous
Rob

John I service mattresses for all the major stores and manufactors, They all require a dent over 1 1/2 inches deep to consider it defective. Trust me when I tell you IF there ...

#172449
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Kenmore Elite Trio 795.7756,57 US The Kenmore Elite Trio Refrigerator is a terrible product! I have had mine 1 year and 3 months and it has been nothing but trouble. I had either 4 or 5 service calls in the first year. The most serious ones involved the icemaker fan. A...
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#131864
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