Sears tile and grout cleaning has created aggravation and a pricy cost to say the least. The first time cleaning the tile and grout, it remained spotty, they returned to clean again, still wet, I was told, it will dry and be cleaner.

Asking if this does correct the problem, I was told to go out and buy a marker to run down the grout lines for a cleaner look! Paying 160.00, I certainly am not cleaning the grout! What has happened to the professionalism at Sears. NEVER will they step in to my house again, and, I will extend my views regarding this matter to the public in many ways.

Ripped off, I should have known better.

Calling customer service today, asking to speak to a manager, the gal would NOT provide me with a name and number, she is addressing the problem for the second time. What are they hiding???

Product or Service Mentioned: Sears Cleaning Service.

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