Caraquet, New Brunswick
Not resolved
2.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
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We bought a Craftman snaowblower. This piece of @@@@@ equipment has been broken down more often that it actually blew snow...This is a snow blower meant for Mexico in July.

And when it comes to servvice...You need the patience of a saint...and be unemployed, as it must of took 6 hours of being transfered, and telling the same strory 12 times (WHAT! nobody keeps notes in their systems!

anymore!) unprofessionalism is putting is putting it mildly...OMG. This item was put together with key components missing, this is the last item we ever buy from this store.

Reason of review: Poor customer service.

Monetary Loss: $1800.

Preferred solution: Full refund.

I liked: Refund.

I didn't like: Delivery process outsourced and broken.

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