Caraquet, New Brunswick
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store

We bought a Craftman snaowblower. This piece of @@@@@ equipment has been broken down more often that it actually blew snow...This is a snow blower meant for Mexico in July.

And when it comes to servvice...You need the patience of a saint...and be unemployed, as it must of took 6 hours of being transfered, and telling the same strory 12 times (WHAT! nobody keeps notes in their systems!

anymore!) unprofessionalism is putting is putting it mildly...OMG. This item was put together with key components missing, this is the last item we ever buy from this store.

Reviewer is in unhappy mood. efriolet is quite happy with refund and stated that there is a room for improvement of delivery process outsourced and broken. Please immediately contact the author of this review to discuss poor customer service of craftsman snow blower and associated monetary loss in the amount of $1800. Sears needs to issue a full refund according to poster's claims.

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