I had ordered mattress from the store in Nashua, NH. They did not deliver on the mentioned date. They kept delaying it for a month and I eventually cancelled the order. The amount that I paid with Sears gift card(for $125) hasn't been refunded yet. I called up the...Read more
I didn't like
- Poor customer service
- Delivery experience
We purchased a Kenmore refrigerator Model 59665232403 in January, 2009. Immediately after installation, whenever the motor starts there's an accompanying SLIGHT "gurgling" sound; the refrigerator section or freezer section. No problem. When the motor for the...Read more
On 5/3/10 a delivery of a refrigerator was done to our home. The warehouse is located in Kingston NH and we cannot believe the gross negligence taken by these people. The delivery men opened the box and the refrigerator had several dents and scratches on the doors...Read more
We paid $52/year for the Sears Home Protection Plan for the last 3 years. Recently, when our Kenmore dryer went on the fritz, we called the Sears people at 1-800-469-4663 (800-4My-Home). After playing "telephone tag" with a number of representatives, they all deny any...Read more
Sears Delivery Service Review
Was just given a 3rd delivery date..and asked to have a supervisor call me nothing yet
Kenmore 146.23679310 Grill Review
We bought a Kenmore grill 2 years ago. I went to go use it and a big part of the firebox just dropped to the ground. This grill is always covered when not in use. I called the warranty dept in which we have a warranty until 2017. They told me there is nothing they can do. I will never purchase another product from sears again!
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