Had shs out to fix my Lennox Heat pump. Technician said a board needed replaced he was unable to order the part.

Talked to 3 different people each time I called I had to go thru the same story over and over . I kept their names but they must make them up as they go because nobody recognized or had a record of previous conversations.Spent 3 hours on phone with their complaint dept.

Was told they won't order the part and wont refund my money. Felt sorry for the tech.Don't trust sears home services.Go somewhere else.

Company wrote 0 public responses to the review from Jun 07, 2011.
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