Bought a $1,099 refrigerator that was suppose to come with ice maker. They delivered wrong one, waited a week for a replacement and today they come with another refrigerator and this one does not have ice maker either!!
Talked to 3 different reps who can't even find the specs on their own website, I had to "walk them through it". Supervisor promised me the right fridge even though I explained to her she was re-ordering the same model that was wrong. Two hours on phone the other day and this is my result. On the phone with Corp now for last 1/2 hr on hold, delivery man called them and they said they would call me within the hour, that was 2 hrs ago!
NEVER AGAIN, SHOULD OF WENT TO LOWES OR HOME DEPOT!! And now they want to send me a THIRD refrigerator, no thanks, already lost 2 days of work and I'm sure it will still be the wrong fridge with no ice maker still!
Reason of review: Problem with delivery.
Monetary Loss: $200.
Preferred solution: Price reduction.
I didn't like: Abominable customer service, Response to the issue, Outcome of my situation.