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Had a washer / dryer delivery set up twice and they never showed up or called. I drove 65 miles twice for them and both times they were a no show.

I'm cancelling and buying from Lowe's. Will be glad when Sears dies!

Product or Service Mentioned: Sears Delivery Service.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Sep 11, 2017.
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Anonymous
#1373651

I'm on my SIXTH reschedule delivery for my mattress. Got robo call to let me know the time window or delivery the next day.

Every time I sat and waited with NO delivery. There was no notification of reschedules each time I took off work to meet them.

The MOST UNPROFESSIONAL service I have EVER experienced! To top it off, there is a 15% restocking fee for something they apparently don't even HAVE in stock!!!

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