I have had 3 different technicians to come out and repair my microwave after four and a half months my microwave is still not working last technician which came out today and it only work for 5 minutes after he left told me to go with another service agreement with a different company what employees would send business to other companies. Have been battling it out all afternoon trying to get my microwave fixed or replaced one or the other incompetent service help on the phone only ran across that was in Texas his name was John and he spoke English and didn't Mumble on the phone he was really nice was shocked with the technician told me also the technician told me he was under a lot of pressure I don't know what he wanted me to do if he wanted me to give him a Valium I just simply wanted my microwave fixed and installed back over my stove I guess I'm asking for the world boy has this company changed I guess that explains why they're closing so many stores they only have themselves to blame. Won't be renewing my service agreement won't be buying any more Sears products
Product or Service Mentioned: Sears Home Services Microwave Repair.
Reason of review: Bad quality.