I purchased the most expensive largest kenmore washer set, about 7 months ago. Thank God I purchased the repair plan for another 1100.00 for both items.
I have been without my washer for 2 weeks now. The lid lock malfunctioned. The guy who came to fix it said they don't stock parts for this set yet because its so new. So I have to wait another week for the part, and for them to come back to fix it.
3 weeks without a 1200.00 washer that is 7 months old. If i didn't purchase their EXPENSIVE repair plan I would have been screwed.