i work as sears in sioux falls south dakota and i always thought sears was a great place to shop until i started working there. I noticed it when i saw a lot of merchandise come back damaged or people picking up damaged items.
i work in the warhouse so i see it everyday. people come to me and wonder why its such a *** and i honestly tell them well the salespeople lie to you about warranties and how manufacture defect will cover everything and when they try to return items they cant because the salespeople tell the customers its there fault and they cant return the items or exchange items unless they send it up to minneapolis for repairs which takes about two weeks and they usually come back not repaired or they just come back even worse. the managers are always pissy denny woolheater is the worst of them all i never get any respect from him i never get a simple hello or hey how has your day been. its just a hey get your f$%king job done or why are you a terrible worker?
i never get any respect from managers or salespeople, myron cant even ring up a grill for assembly right and hes a lead out in lawn and garden and fitness. does that explain something? denny doesnt help out with anyone like if you need help lifting something he just walks by or if you need to put something away he wont help. i want a manager that is respectful and honest and is a hard worker instead of someone that probably looks at *** behind is desk.
he doesnt know how to run a store or even probably run his wife. all the managers break the safety rules, only associates that work in the warhouse can stay in the warehouse unless you are wearing the proper safety equipment (steel toed boots and a backbelt) i get yelled at all the time why im not wearing a backbelt and hes in the warhouse not wearing steel toed boots. i feel for his safety but maybe he should get fired for breaking the rules if he get hurt someones going to ask him if he was wearing steel toed boots and i will make sure he says no.
also if they are running the picker they never wear a harness which is a serious safety hazard you could fall and seriously hurt yourself, i want to learn from someone that can follow a simple rule of common sense. we have a lot of things that need to be fixed its like we are the bottom of the food chain nothing gets done and we get blamed for all the things salespeople do and its their fault, like i said if things dont get changed fast im going to bring this company down with complaints left and right.
Product or Service Mentioned: Sears Manager.