I tried to contact the Manager 4 times. Left 2 messages.

One of the employees gave me wrong name. How dumb is that if you do not know your boss's name. The manager was not in the office in the am and is out in the pm. I want to buy a TV that was last year''s model at another store 35 miles away (pick up only).

My present TV weighs 200 pounds and I am not about to try and move it off of a stand. I explained this to two employees that were dumb as bricks. I am willing to pay extra for them to ship it.

If I don't hear from the manager shortly, I will go buy another model from another store. That way if I have a problem, I will not have to go thru so many dummies.

Product or Service Mentioned: Sears Manager.

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