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Sears - Still getting no where on my refund!!!

Was on phone to about 10 people today and still no results aboult getting my 99.98 refunded to my bank immediately!!!
1.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Warranty
Website
#1311343
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I’ll NEVER buy from Sears again!!! My wife and I have a Kenmore Elite refrigerator and it’s less than 3 years old. It stopped cooling a month ago and we are about to set up the 5th service call because it’s still not fixed! Sears charged us 275 dollars for only 2 hours...
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1.0
#1290314
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Sears - Customers overcharging

I would give them a negative 100 if I could. I was given estimate of $385.00cost for a lennex blower relay installation on an air handler. The estimated labor was $335.56 to install something that takes 5 mins to do. The estimated cost of the blower relay was $50 for an item that you can get off the internet for $20 brand new.
1.0
Details
Customer service
Discounts and Special Offers
Ease of Use
Price Affordability
Product or Service Quality
#1268905
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After waiting 2 1/2 hours past delivery time and many phone calls. Being lied to about being next to get delivered. Calling for store manager in Abilene, Texas and finial y threading (strike that promising to call my attorney). I get a call from a delivery manager not...
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1.5
I didn't like
  • Delivery or customer service
  • Could not cancel order terrible
#1262473
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This is what I wrote them personally. In the meantime I bought a small fridge/freezer to get through the week. I am by far happy with this kind of service. I have a Master protection agreement for my appliances My freezer and fridge stopped working, though electricity...
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1.0
I didn't like
  • Very poor customer service
  • Generally very poor customer service
  • Unfair return policy
#1261215
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Paid extra to have a washing machine delivered on Sat. Was scheduled between 12-5. At 5 machine still never showed up. Sit on hold for 45 minutes and was assured that the machine would be delivered today still and the driver would be calling. 2 hours later no call and...
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1.0
#1233717
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I purchased a pair of boys shoes online for $43.29. About a week later I purchased a vacuum cleaner for $41.71. I ended up returning the shoes & was told I would only get a partial refund because the shoe purchase had racked up $20 in free cash which was used towards...
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3.4
Product
#1219039
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Resolved
Resolved: The worst store please don't buy from sears

I bought mattress vs box from north Austin sears store and i payed for delivery, they scheduled shipping for me to next day but on the next day they call me and they want to rescheduled for a week, I was ok week later they did same thing four times over a months and finally they said it is lost. They Don't have it in the store to. It was bad experience. I'm still waiting it is almost two month
2.2
Details
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1216372
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Sears business practices are unfair to their consumers. Sears should give a longer guarantee on Large appliances. I bought an LG/Kemore Elite washer and dryer in December 2017 and the pos Dryer stopped working in March 2018. The technician came out on Tuesday March 13...
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1.0
#1211237
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Contact Sears

Mailing Address:
Sears Holdings
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
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SEARS SOLD ME KEYS THAT WERE AS WEAK AS BUTTER
SEARS SOLD ME KEYS THAT WERE WEAK AS BUTTTER AND TWISTED OFF IN THE LOCK LIKE TWISTING PARKAY MARGARINE AND THEY SAID NO REFUNDS I WAS LIKE WTF THEY ARE INSANE THEY MAKE OFF SELLING PETTY JUNK KEYS MADE OUT OF BUTTER REALLY? I DONT THINK SO BUT THEY DO AND THE LAW...
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Anonymous
Anonymous

THEY TOLD ME I MAY HAVE BEEN AT LOWES NOT AT SEARS WHEN I SAW ROBOGRIP PLIERS CAUSE THEY NEVER HERD OF THEM AND THE OWNER WAS LIKE 90 AND HE HAD HIS SEARS STORE 34 YEARS AND W...

Fulton, Texas
#1182515
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