(39 of 4745 reviews match)
Latest review first
Similar Issues?? Reach me at email@example.com 1) Per Exhibit A, I purchased a Kenmore Elite Refrigerator, Model 79572053110, on August 13, 2011 with delivery and possession happening in early October. Although the refrigerator was expected for delivery in...Read more
I ordered a whirlpool dishwasher on 06/30/2016 expected delivery and installation date 7/2/2016 by Roy Feagley installation. No call no show. On 7/5/2016 after returning home from the holiday. I called to status the delivery and installation. The Sears rep who was...Read more
Sears is the worst company In the WORLD!!!!!!! .... I went It the store to buy a washer and dryer .The rep told me the only way to get free delivery is buy it online. So we went to put the order in with the rep .a old address from another state came up we updated that...Read more
Short Review on October 11, 2016
In sears the san antonio tx I pay $1026.70 for the incomplete service
Worst customer service. Old lady's are so slow at the register. Like they don't really care of course they have all day. 5 people in line. Been in line for 35 minutes that's ridiculous. Sears at fort worth Texas inside hulen mall please update ya's customer service guys.
I bought my mom a washer and dryer. They didn't need one of the hoses so it was returned and I still haven't received the refund. The washer and dryer was delivered on December 17th 2015. I've talked to two people saying they're going to get me my refund and that they...Read more
I ordered two blow dryers to be delivered before Christmas. on December 23, the order arrived but the box was completely destroyed. One of the blow dryers was missing altogether and the remaining blow dryer had box damage within the delivery box. After an hour on...Read more
I didn't like
- Delivery experience
- Damaged goods policy inconveniences the customer
I called in a Tuesday and scheduled the next available appt for the following Friday. They scheduled the appt window from 3-6. No one called or arrived. I called at 7:00 to see what happened and the customer service agent said e would find out and call me within 30...Read more
If your order was not correct.Then I would say that this is your fault.You yourself placed the order correct?How does one place an order for an King Size mattress set and Order only one box spring Duh.This say's a lot about the person placing the order.Where do you...Read more
Purchased a washer & dryer from Sears in January and for 3-4 months everything was fine. Then the nightmare begins. I have spent more time on the phone with them and taken more days off of work to wait on a technician to come out. First time the technician came out...Read more
With Official Company Response
Sears - Warranty is worthless
I cannot tell you how disappointed I am in Sears . I bought a new microwave oven combo AND WARRANTY June 30 2013. It broke mid October. I I have had three trips by the repairman . It is going on 5 weeks without a working oven. What happened to Sears standing...Read more
With Official Company Response
Kenmore Elite Oven - light blew out, Sears won't help.
The little halogen light bulb inside my Sears Kenmore Elite oven went out. The owners manual pretty much says to put gloves on, pull the glass cover off, pull out the old light bulb and put a new one in. However, it's an odd lamp. The manual does not say what type and...Read more
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