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Similar Issues?? Reach me at yost2@hotmail.com 1) Per Exhibit A, I purchased a Kenmore Elite Refrigerator, Model 79572053110, on August 13, 2011 with delivery and possession happening in early October. Although the refrigerator was expected for delivery in...
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Company wrote 0 public responses to the review from Jan 12, 2017.
1.0
#989849
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Short Review on October 11, 2016

Sears - Simple Review #1476241232
Sears - Simple Review #1476241232
Sears - Simple Review #1476241232
In sears the san antonio tx I pay $1026.70 for the incomplete service
Company wrote 0 public responses to the review from Oct 11, 2016.
2.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
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#935124
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I ordered a whirlpool dishwasher on 06/30/2016 expected delivery and installation date 7/2/2016 by Roy Feagley installation. No call no show. On 7/5/2016 after returning home from the holiday. I called to status the delivery and installation. The Sears rep who was...
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Company wrote 0 public responses to the review from Jul 05, 2016.
#877175
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Sears is the worst company In the WORLD!!!!!!! .... I went It the store to buy a washer and dryer .The rep told me the only way to get free delivery is buy it online. So we went to put the order in with the rep .a old address from another state came up we updated that...
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Company wrote 0 public responses to the review from Feb 20, 2016.
#794188
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Featured
Sears - Kenmore Washer And Dryer Review from Dallas, Texas
I bought my mom a washer and dryer. They didn't need one of the hoses so it was returned and I still haven't received the refund. The washer and dryer was delivered on December 17th 2015. I've talked to two people saying they're going to get me my refund and that they...
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Company wrote 0 public responses to the review from Jan 16, 2016.
Anonymous
Anonymous

Hopefully when Trump is elected he'll force them to return the money and then deport them!He'll also give ME compensation because I am also enraged at this HORRIBLE CUSTOMER S...

1.0
#772161
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I ordered two blow dryers to be delivered before Christmas. on December 23, the order arrived but the box was completely destroyed. One of the blow dryers was missing altogether and the remaining blow dryer had box damage within the delivery box. After an hour on...
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Company wrote 0 private or public responses to the review from Dec 28, 2015.
1.0
I didn't like
  • Missed promised delivery and customer service call handling
  • Damaged goods policy inconveniences the customer
#759657
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Sears - Review in Other category from Dallas, Texas

I called in a Tuesday and scheduled the next available appt for the following Friday. They scheduled the appt window from 3-6. No one called or arrived. I called at 7:00 to see what happened and the customer service agent said e would find out and call me within 30 minutes. I never got a call back. I again called on Saturday and the agent told me the next available appt would be the following Friday. Will never use Sears Home Services again. POOR POOR customer service.
Company wrote 0 public responses to the review from Jun 06, 2015.
#646320
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Staff Review

Worst customer service. Old lady's are so slow at the register. Like they don't really care of course they have all day. 5 people in line. Been in line for 35 minutes that's ridiculous. Sears at fort worth Texas inside hulen mall please update ya's customer service guys.
Company wrote 0 public responses to the review from Mar 16, 2015.
3.5
Details
Diversity of Products or Services
Website
#608972
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If your order was not correct.Then I would say that this is your fault.You yourself placed the order correct?How does one place an order for an King Size mattress set and Order only one box spring Duh.This say's a lot about the person placing the order.Where do you...
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Company wrote 0 public responses to the review from Jan 09, 2015.
#580333
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Contact Sears

Mailing Address:
Sears Holdings
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
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Purchased a washer & dryer from Sears in January and for 3-4 months everything was fine. Then the nightmare begins. I have spent more time on the phone with them and taken more days off of work to wait on a technician to come out. First time the technician came out...
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Company wrote 0 public responses to the review from Sep 12, 2014.
#533367
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