(49 of 5572 reviews match)
Latest review first
Paid extra to have a washing machine delivered on Sat. Was scheduled between 12-5. At 5 machine still never showed up. Sit on hold for 45 minutes and was assured that the machine would be delivered today still and the driver would be calling. 2 hours later no call and...Read more
Company wrote 0 public responses to the review from Apr 14.
I ordered a compressor from sears outlet...a week and half passed before i could make the drive to Houston to get it....once i get there they get my order and tell me the item does not exist. I drove 130 miles to pick it up. One would think that since i got an email...Read more
Company wrote 0 private or public responses to the review from Feb 01.
See order no. 994053389. I'm waiting for my cash refund from Sears since November 2016. I am beyond unhappy and my patience has been exhausted at this point. I have called and emailed with Sears for months but they always have an excuse for not returning my money....Read more
Company wrote 0 private or public responses to the review from Jan 01.
Sears - Return an item
Sears count the return period since the item was purchased, no since the item was available to pick it up. Customer service really dissapointed me. I expected a better support.
Company wrote 0 public responses to the review from Oct 16, 2017.
I didn't like
- Lack of professionalism of staff
- Payment options and customer service
We spend about $5,000.00 buying different items about 1 month ago , at the store Westhaimer and hwy 6 , houston tx, they dont want deliver the item saying the truck in broken, there are not dates and all kind of bs. so far we haven't received them yet after 1 month we...Read more
Company wrote 0 public responses to the review from Nov 30, 2016.
Sears- I ordered a stove, washing machine, Christmas tree and garland for my daughter in Kennewick, WA online yesterday using my Sears card. This morning I get an e-mail that the order is on hold pending verification. Ok no problem I appreciate them being cautious. I...Read more
Company wrote 0 private or public responses to the review from Nov 06, 2016.
Let be heard, shout it from me he rooftops. SEARS SUCKS ***!!! I will never buy anything from Sears ever again. I will never set foot in a SEARS store again. I will not let my family shop there. I spent a ton of money with them in last 18 months buying a washer/dryer...Read more
Company wrote 0 public responses to the review from Oct 07, 2016.
Just bought Kenmore elite washer 1 month ago and it started shaking, called Sears to fix - long story short. There service man came and made the issue worst. After he left couple loads later the washer was still shaking and on top of that would not power on. Then, they...Read more
Company wrote 0 public responses to the review from Aug 27, 2016.
I got my refrigerator deliver to my house but the handler is broken. They tell me is easy to go to the store to get exchanges . The processor is very easy so they don't have to take the whole refrigerator back . I ment that is resonnably so I got my receiver go to...Read more
Company wrote 0 public responses to the review from Aug 04, 2016.
i purchased an entire house of appliances 3 years ago The fridge a whirlpool stopped producing ice. Sears repairmen, 2 of them, said it was a manufacture defect. The washer stopped spinning. Have a service warranty on it. Sears repair has been out 7 times. This...Read more
Company wrote 0 private or public responses to the review from Aug 02, 2016.
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