State: Texas Product: Sears Dryer Repair Clear all filters (1 of 22 reviews match)
filters
State:
City:
Show
Product:

Repair of Dryer under Sears protection plan

I have never been treated so badly or stressed over the repair of my Dryer which quit the week of the 8th August , called for appointment waited a week on it only to find it was outsourced to another company.A non Sears Technician came and that was the end of my service after numerous calls to Sears was always promised a call from this outsourced company but never received one .Then this company changed a appointment to one not convenient to me but did not call to find out .I was assured that today 27th August a Technician would come Sears confirmed this appoinment for me , but did anyone come no I have been a Sears customer for years and this is the most disgraceful way I have been treated , every time I talked to a Sears associate I am told there is nothing they can do as my repair was outsourced to this company GKB and no Sears Technician was available for Dryer repairs ...this is ridiculous and I will never buy another appliance again from Sears especially if they cannot do something about the companies they outsource to
View full review
Review
#908214 Review #908214 is a subjective opinion of poster.
Service
Sears Dryer Repair
Cons
  • Repair time
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Sears Customer Service

Mailing Address:
Sears Holdings
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
All Sears Contacts

Sears Reviews

  1. 1187 reviews
  2. 497 reviews
  3. 281 reviews
  4. 72 reviews
  5. 29 reviews
Sears reviews