Me and my wife went to Sears to shop this afternoon.
On our list was a Kenmore washer and dryer, a refrigerator
for our daughter and a carpet sweeper.
Went into the store and to the appliance department.
There were not 1 not 2, not 3, but 4 salesman all huddled
together chatting with each other. I was walking through the
washer and dryer dept and saw another employee standing
behind a display on his cell phone.
Was ther for 10 minutes and NOONE came to help us.
My wife said go over and ask them, I said if they were interested
in selling they would have been over when we walked in.
So we went to LOWE'S and by the time we walked into the department
a salesman was right behind us. Out order came to $3,852,18 ....
I do not know how you stay in business Sears. But between me, and friends,
and family we have 30,000 + on out blog's. Maybe posting our experience
there will get some attention.
I was in business for 40 years and just wanted you to know why today you lost
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Sears. The most disappointing about sears appliance department from Sears was service and want everyone to know it Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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