Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality

Me and my wife went to Sears to shop this afternoon.

On our list was a Kenmore washer and dryer, a refrigerator

for our daughter and a carpet sweeper.

Went into the store and to the appliance department.

There were not 1 not 2, not 3, but 4 salesman all huddled

together chatting with each other. I was walking through the

washer and dryer dept and saw another employee standing

behind a display on his cell phone.

Was ther for 10 minutes and NOONE came to help us.

My wife said go over and ask them, I said if they were interested

in selling they would have been over when we walked in.

So we went to LOWE'S and by the time we walked into the department

a salesman was right behind us. Out order came to $3,852,18 ....

I do not know how you stay in business Sears. But between me, and friends,

and family we have 30,000 + on out blog's. Maybe posting our experience

there will get some attention.

I was in business for 40 years and just wanted you to know why today you lost

many customers.+

Reason of review: Poor customer service.

I didn't like: Service and want everyone to know it.

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If you blog so much, consider grammar and spelling....

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