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The worst ever! I had a broken dryer and called to schedule an appointment and they kept me hanging for several days (always with a different excuse) and they quoted me one price and then they wanted to charge me twice just to take a look at an appliance!

I will never ever call them again and I'm not recommend them at all. I called them every day several times and reps were not knowledgeable, supervisors very nasty and mistreating customers rather that solving the problem (I had a very minor issue with a broken dryer that needed repair) and no one was able to send a technician for a week.

Please don't call them you better off buying a new appliance or call your local technician.

Product or Service Mentioned: Sears Dryer Repair.

Reason of review: Poor customer service.

Monetary Loss: $1000.

Preferred solution: Let the company propose a solution.

I didn't like: Terrible customer service, Rude staff.

Company wrote 0 public responses to the review from Nov 05, 2016.
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