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I made a purchase at sears.com the last cibermonday 2017, Macbook pro for $999 when I realized that there was no monthly payment plan, I called to sears.com to cancel it and they told me that they had already canceled it and in a few days they would reimburse my credit., but after 2 days, I received an email says: "In regard to your recent request to cancel the order, the item was purchased from one of our Marketplace Sellers, CompGeeks (although after the name of this company turned out to be TicTokWhatch&Cellular), thus we are unable to cancel the item". What a big mistake and deception of consumer trust.

My Online Sears purchas on the Sears website is not a guarantee of Sears trust or reputation. There was no support from Sears when I made my complained about my Tic Tok Watch and Cellular, I was told I did not purchase from Sears, although Sears charged my Sears credit card. After several days I received another email saying that my refund was already in process but only $ 849.15 ($ 149.85 less than what I paid) Neither Sears or Tic Tok is taking care of my complaint or resolution for the complete refund.

I am researching on the internet and this company has other similar cases, the big problem thing is that when you shop at sears.com you do not worry that you will actually be served by a fraudulent company that will steal money easily.ย The Sears name is now ??? with me.ย  https://tic-tok-watch.pissedconsumer.com/review.html I feel I been ripped off by Sears.com and my purchase from Tic Tok Watch and Cellular.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $150.

Preferred solution: Full refund.

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