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i wanted a commercial grade easy up awning with the canopy attached to frame so i had them order it it came and the top isn't attached now they tell me they have a non commercial which is a cheaper product for more money than the better one which isn't what i wanted them to order so i am stuck with this one or lose a lot of money not being able to go if i don't take and use the one they sent me five years ago they pulled a bait and switch on me they are not trust worthy and will say or lie to make a sale unreputable business tatic in the name of money

This reviewer shared experience about not as described and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Sears. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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