I bought an electric chain saw from sears a couple of years ago. Recently the chain came off of the bar tried to fix it myself but I could not move the tensioner.
So I took it to Sears repair at Woodfield in Schaumburg. They said that they do not fix electric lawn and garden tools. I told them that there was nothing wrong with the electric part just the tensioner. They gave me a hard time so I called Sears customer service who told me to take it back and the would fix it.
What a joke, they didn't even send it out.
They called and to told me to just come and get it. So I found out that if you buy any electric lawn and garden tool they won't fix it if it breaks, like an electric *** whacker etc.
They want you to throw it out. So much for recycling.
Product or Service Mentioned: Sears Repair.
Monetary Loss: $149.