I wanted to save myself the time of driving all the way over to Sears to see if they have a part, so I picked up the phone to call them. I ended up at the "call center" where they were completely unhelpful.
They said I needed a model number of the part I wanted... isn't that what you're supposed to be for? If I knew the model I wouldn't have called to get help finding it.
The phone system is simply terrible. You have to wade through endless menus and that voice recognition software that we all know and hate.