Not resolved

I ordered a mattress and box spring from Sears on cyber Monday. There was no option for in store pick-up on these particular items; therefore, I had to have them delivered. It was nearly $20.00 cheaper to have them delivered to my Dad's address than to my own(I live in a rural area)so I had the items delivered there.

I subsequently realized(duh)that I would spend at least $20.00 in gas to transport them from my father's house to my house, so I spent 2 HOURS on my day off attempting to explain all of this to various people in Bangladesh(?)who kept connecting me to the NEXT person in Bangladesh seemingly ad infinitum until I reached a very helpful young Bangladeshi who absolutely ASSURED me that he had taken care of changing the delivery address.

The mattress and box spring arrived, on schedule, to MY FATHER'S ADDRESS!!

Company wrote 0 private or public responses to the review from Dec 14, 2010.
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