We purchased a $1,400 Kenmore 24.7 cu ft. Bottom Freezer Refrigerator Model 795.7102 on 4/22/2011 from Sears in West Hartford Ct store.
Compressor went on it, stopped cooling on 7/10/16. Sears said they only warranty it for one year so buyers beware. Sears will do nothing to repair it except want me to pay over $800 plus the cost of compressor to have it repaired. Most refrigerators last 20 plus years.
I will never buy anything from Sears again!!!!
I will tell everyone I know never to buy or do business with Sears. Also watch out they will try to send a repair person out only to tell you they cant fix it because they didn't bring the parts needed and then charge you $100.00.
Product or Service Mentioned: Kenmore 7957102 Refrigerator.
Reason of review: Warranty issue.
Monetary Loss: $1400.
Preferred solution: Repair at no cost to us..