We purchased a $1,400 Kenmore 24.7 cu ft.Bottom Freezer Refrigerator Model 795.7102 on 4/22/2011 from Sears in West Hartford Ct store.
Compressor went on it, stopped cooling on 7/10/16. Sears said they only warranty it for one year so buyers beware. Sears will do nothing to repair it except want me to pay over $800 plus the cost of compressor to have it repaired. Most refrigerators last 20 plus years.
I will never buy anything from Sears again!!!!
I will tell everyone I know never to buy or do business with Sears.Also watch out they will try to send a repair person out only to tell you they cant fix it because they didn't bring the parts needed and then charge you $100.00.
This person wrote the review because of warranty issue of kenmore 7957102 refrigerator from Sears. Reviewer claimed that he or she lost $1400 and wants Sears to "repair at no cost to us".
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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