4000 N Shepherd Dr, Houston, TX 77018, USA
Not resolved
4.2
Details
1 comment

I ordered a compressor from sears outlet...a week and half passed before i could make the drive to Houston to get it....once i get there they get my order and tell me the item does not exist. I drove 130 miles to pick it up.

One would think that since i got an email saying ready for pu that someone checked that it was in stock. Nope.

So i wasted a full tank of gas and half a day for nothing. And the manager of the store said he didnt have time to talk to me.

Product or Service Mentioned: Sears Pick Up Service.

Reason of review: Order processing issue.

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vboss5764
#1426463

Sears customer service has gone to {{Redacted}}.