Not resolved

My washing machine been out for four weeks I have to wait an extra week now to for them to come and actually fix it and one repair man that came to fix the wash machine today told me to call Sears and see what kind of warranty I have so I can be able to get a free gift card so I can either wash clothes when I call to see if they tell me they don’t understand what I’m talking about there was no gift card I just have to wait what kind of service is “ doing I never had to go to this with this I grew up with Sears appliances in my house and I tell you this I would never ever buy another appliance worry about Sears anymore because customer service sucks

Product or Service Mentioned: Sears Washing Machine Repair.

Reason of review: Order processing issue.

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