With Company response Not resolved
2 comments

This is the poorest designed piece of power equipment I have owned in my life. It clogs with DRY leaves.

Guaranteed to clog with wet ones.. The bag fills instantly; it's very hard to crank. The hose attachment clogs if you look at wrong. NO POWER!

NO POWER! NO POWER! This thing will not suck up dry lint. There is NO DOUBT in my mind that something this poorly designed is a direct result of government involvement(ie.

"mandated safety features"). It's so F**king safe it's NOT able to function.

Wait until the government finishes with your healthcare. Writing more is just a waste of my time and yours.

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SearsCares
#444918
Sears Response

Hi Pissedconsumer007x,

My name is Scott and I represent the Sears Care social media customer relations team. We're terribly sorry to learn you're not happy with the performance of your lawn vacuum. After a major purchase such as this, we know how disappointing this must be. Beyond stellar customer service, Sears also strives to maintain absolute customer product satisfaction. It's apparent you've been let down and we'd like to help address your concerns. At your convenience please contact our office via email at smsupport@searshc.com and a dedicated case manager will contact you directly. In the email, please provide a contact phone number and the phone number the lawn vacuum was purchased under (if different than the contact phone number) and we will call you directly. Also, in your email, please provide your screen name (Pissedconsumer007x) you used to post on this site, for reference to your issue. We do look forward to speaking with you soon.

Thank you,

Scott J.

Sears Cares Senior Case Manager

Anonymous
to Sears Response #1419313

Please email me at jones.ron18@yahoo.com

I have a case that will make you want to shoot someone

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