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Don't ever buy from Sears. They charge a restock fee even if they sell you a defective product.

I returned a Dyson Turbo $450 2 days after purchase becuase it essentially stopped working. My only way around the fee was to buy another of the exact same crappy product. I've decided that Dyson's are totally overrated and went down the street to Target and bought a Shark. It's was half the price and has some much suction it made me realize how much the Dyson when it was working sucked in comparison.

And Target , BTW, was selling the same Dyson for $50 cheaper. I will never ever shop at Sears again.

I realized how behind the times they are in their products and customer service. I feel totally ripped off.

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They probably didn't share your opinion that the vacuum was broken.

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