very bad!!!! cashier hector or victor was very rude and keep telling me i have to get something for 2 more dollars to use coupon, made me do this 3 times and 4th times, i said enough and i need to talk to manager.
when manager pauline came, they talked to each other in Spanish. manager pauline was of no help at all and end up buying nothing and wasting almost 2 hours. when i was leaving, i told hector or victor to talk in English and responded " i can talk in any language i want", very rude!!!
i said you have to speak in English in front of customer and he said again i can talk in any language i want to and manager stood there and said nothing the whole time. the whole experience was bad and ruined my whole day!!!
Review about: Sears Customer Care.
Reason of review: Poor customer service.